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CRIF BizInsights Privacy Policy

  2. Some personal information is gathered when you register. During registration, you may be asked for your name, email address, industry, as well as other information. The more information you volunteer (and the more accurate it is), the better we are able to customize your experience. Once you register, you are no longer anonymous to CRIF BizInsights - you are given a user account and are able to take full advantage of CRIF BizInsights many offerings.

    In addition to registration, we may ask you for personal information at other times (including but not limited to) when you enter a lucky draw, contest or promotion sponsored by CRIF BizInsights and/or our many partners; when you make a purchase using CRIF BizInsights services; when you submit a listing for a web site; and when you report a problem with one of our products, sites or services. If you contact CRIF BizInsights we may keep a record of that correspondence. CRIF BizInsights also occasionally asks users to complete surveys that we use for research purposes. Wherever CRIF BizInsights collects personal information we make an effort to include a link to this Privacy Policy on that page.

  4. Personal information about you may be used by CRIF BizInsights to improve our marketing efforts, to improve our content and product offerings and to make our site more user-friendly or to serve you better. We may use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the site. Information that we maintain about you and information from your current and past activities on the Site, will be used in the event of disputes or troubleshooting.

    CRIF BizInsights may, from time to time, send you email regarding our products ad services. In addition, we may occasionally send you direct mail about products and services that we feel may be of interest to you. On some types of CRIF BizInsights promotions, we will ask for your email address in order to update you on your score, entries, and status in prize drawings. When you participate in these types of promotions, you automatically receive promotion-related email. Occasionally, these promotion-related email messages may include targeted advertisements.

  6. In general, CRIF BizInsights will not disclose any of your personal information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.

    Business Partners & Sponsors: CRIF BizInsights may disclose your personal information to business partners or sponsors, but this is specifically described to you prior to data collection or prior to transferring the data. Details of shared use can be found in specific Terms of Service or Use Agreements, and lucky draws and promotions rules. Some or all data collected during an CRIF BizInsights promotion may be shared with a sponsor. If personally identifying data about you will be shared, we will tell you before we collect or transfer the data.

    Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give CRIF BizInsights permission to transfer your personal information to the sponsor so they can fulfill your request. In many instances, only your email address will be shared. If more information will be shared with the sponsor, you will be notified prior to the transfer.

    If you make a purchase from a merchant in an CRIF BizInsights web site, the information obtained during your visit to those stores, and the information you give such as your contact information, are provided to the merchants. This is to enable transactions to take place.

    Merchants listed in CRIF BizInsights site have separate privacy and data collection practices. CRIF BizInsights has no responsibility or liability for these independent policies. For more information regarding the merchant, their store, and their privacy.

    Third Party Data & Data in the Aggregate: Under confidentiality agreements, CRIF BizInsights may match user information with third party data. Also, CRIF BizInsights discloses aggregated user statistics (for example, 75% of our users are SMEs) in order to describe our services to current and prospective partners, advertisers, and other third parties, and for other lawful purposes.

    Other: CRIF BizInsights may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating CRIF BizInsights' Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) CRIF BizInsights' rights or property, other CRIF BizInsights users, or anyone else that could be harmed by such activities. CRIF BizInsights may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

    In general, CRIF BizInsights does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer.

  8. Your CRIF BizInsights Account is password-protected so that you and only you have use of and access to the account and the personal information contained therein.

    Except as specifically permitted by this section, you may not disclose your password to any third parties nor share it with any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately contact us to change your password.

    Remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place.

    As a global company, CRIF BizInsights has international sites and users all over the world. When you give CRIF BizInsights personal information, that information may be sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside of the country where you entered that information. Whenever CRIF BizInsights handles personal information as described above, regardless of where this occurs, CRIF BizInsights takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy Policy.

    To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.

    Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, CRIF BizInsights cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

  10. As part of offering and providing customizable and personalized services, CRIF BizInsights may use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. All sites on CRIF BizInsights where you are prompted to log-in may require that you accept cookies.

    Generally, we would use cookies to:

    1. Remind us of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized service. Such cookie is usually set when you register or "Sign In" and is modified when you "Sign Out" of our services.
    2. Estimate our audience size. Each browser accessing CRIF BizInsights web sites may be given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on user interests and behavior.
    3. Assist merchants to track visits to and business at their stores, and to process the items in your shopping basket. This information collected by cookies is sometimes called "clickstream" or "click trail" and may also describe which pages you have seen in each merchant's store.
    4. Track your progress and number of entries in some of our promotions, lucky draws and contests. When an CRIF BizInsights -hosted promotion uses cookies, the information written to the cookie indicates the player's progress through the promotion, and may be used to track entries, submissions, and status in prize drawings.
    5. Measure certain traffic patterns, which areas of CRIF BizInsights' network of web sites you might have visited, and your visiting patterns in the aggregate. We would use this research to understand how our users' habits are similar or different from one another so that we can make each new experience on CRIF BizInsights a better one. We may use this information to better personalize the content, banners, and promotions that you and other users will see on our sites.

    Advertising networks that serve ads onto CRIF BizInsights web sites may also use their own cookies.

    CRIF BizInsights also collects IP addresses for system administration and to report aggregate information to our advertisers. In addition, CRIF BizInsights includes IP addresses in outgoing mail message headers.

  12. You may edit your CRIF BizInsights Account Information at any time by using your CRIF BizInsights user-ID and password. If you have forgotten your password or encounter other problems signing in to CRIF BizInsights, please contact us at (65) 6909-9870 for assistance

    Your CRIF BizInsights account can be deleted or deactivated, but doing so will result in not being able to access any members-only area of the CRIF BizInsights network. Please contact our Call Centre if you wish to delete or deactivate your CRIF BizInsights account. Your information may remain within our archive records.

  14. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by logging into the portal's My Account page to update your profile information in the BizInsights system.

  16. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

    We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

  18. Please keep in mind that whenever you voluntarily disclose personal information online — for example on message boards, through email, or in chat areas — that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

    Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

  19. Data Protection Officer
  20. We will collect, use or disclose personal data for reasonable business purposes only if there is consent or deemed consent from the individual and information on such purposes have been notified. We may also collect, use or disclose personal data if it is required or authorised under applicable laws.

    Please contact if you:

    1. have any enquiries or feedback on our data protection policies and procedures; or.
    2. need more information on or access to the data which you have provided to us in the past.

    Or use the following link to contact our DPO: Data Protection Request